Terms of Service

These Terms of Service (“Terms”) govern your access to and use of services provided by Aeonza (“Aeonza,” “we,” “us,” or “our”). By engaging Aeonza for any service, signing a proposal, or submitting your information through our website, you (“Client”) agree to be bound by these Terms.

1. Services

Aeonza provides Answer Engine Optimization (AEO) and Search Engine Optimization (SEO) services for startup companies. Services may include, but are not limited to:

• AI visibility audits assessing how your business appears in AI-generated responses
• Technical and content optimization to improve answer engine placement
• Strategic recommendations for improving brand mentions across AI platforms
• Ongoing monitoring and reporting of AI and search engine visibility metrics

The specific scope of services delivered to each Client will be defined in a separate Statement of Work, proposal, or agreement (“Project Agreement”) between Aeonza and the Client.

2. Free Audits

Aeonza may offer a complimentary visibility audit to prospective clients at no cost and with no obligation to purchase services. Free audits are provided as-is, without warranty, and do not constitute a guarantee of future results or the formation of a client relationship.

3. Fees and Payment

3.1 Fee Structure. Fees for paid services are outlined in the applicable Project Agreement. Aeonza reserves the right to update its pricing for new engagements at any time.

3.2 Payment Terms. Unless otherwise specified in the Project Agreement, invoices are due within fourteen (14) days of issuance.

3.3 Late Payments. Aeonza reserves the right to pause or suspend work on any active engagement if payment is not received within the agreed timeframe.

3.4 Refunds. Due to the nature of consulting and optimization work, fees paid for completed services are non-refundable. Disputes regarding incomplete work should be raised within fourteen (14) days of the relevant deliverable, and refunds or continued work are dealt with based on the validity we see your dispute to hold.

4. Client Responsibilities

To enable Aeonza to perform services effectively, the Client agrees to:

• Provide accurate, complete, and up-to-date information about their business, products, and target audience
• Grant Aeonza access to relevant platforms, analytics tools, or accounts as reasonably required
• Respond to information requests in a timely manner
• Ensure that any materials provided to Aeonza (copy, branding, claims) do not infringe on any third-party rights

Delays caused by the Client's failure to meet these responsibilities may affect delivery timelines. Aeonza is not liable for any impact on results arising from Client-side delays or incomplete information.

5. Intellectual Property

5.1 Client Content. The Client retains all ownership of materials, brand assets, and content they provide to Aeonza.

5.2 Deliverables. Upon receipt of full payment, Aeonza assigns to the Client all rights in custom deliverables created specifically for the Client under a Project Agreement (such as written content, audit reports, and optimization recommendations).

5.3 Aeonza IP.Aeonza retains ownership of its proprietary methodologies, frameworks, processes, tools, and templates. Nothing in these Terms grants the Client a license to Aeonza's underlying intellectual property beyond what is embedded in a delivered work product.

6. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party that is reasonably understood to be confidential (“Confidential Information”). Neither party will disclose Confidential Information to third parties without prior written consent, except as required by law. This obligation survives termination of the engagement.

Aeonza may reference the Client's name and general nature of work in its portfolio or marketing materials unless the Client requests otherwise in writing prior to the start of the engagement.

7. No Guarantee of Results

SEO and AEO involve third-party systems (search engines, AI platforms) that Aeonza does not control. Aeonza provides services based on established best practices and ongoing research, but cannot guarantee specific rankings, placement in AI responses, increases in traffic, or business outcomes. Any projections or estimates provided are illustrative and not contractual commitments.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Aeonza's total liability arising out of or related to any engagement shall not exceed the total fees paid by the Client in the three (3) months immediately preceding the claim.

Aeonza shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including lost profits, loss of business, or reputational harm, even if Aeonza has been advised of the possibility of such damages.

9. Indemnification

The Client agrees to indemnify, defend, and hold harmless Aeonza and its principals, contractors, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from: (a) the Client's breach of these Terms; (b) materials or claims provided by the Client that infringe third-party rights; or (c) the Client's misuse of any deliverable.

10. Term and Termination

10.1 Term. These Terms remain in effect for the duration of any active engagement and for any ongoing obligations (such as confidentiality) thereafter.

10.2 Termination by Client.The Client may terminate an engagement by providing written notice. Fees for work completed up to the notice date are due in full. Any prepaid fees for work not yet begun may be refunded at Aeonza's discretion.

10.3 Termination by Aeonza. Aeonza may terminate an engagement immediately if the Client breaches these Terms, fails to pay outstanding invoices, or requests work that Aeonza determines to be unlawful or unethical.

11. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Champaign County, Illinois, and both parties consent to personal jurisdiction in that venue.

12. Modifications

Aeonza may update these Terms from time to time. Updated Terms will be posted at our website and will apply to all new engagements entered into after the effective date of the update. Continued use of Aeonza services following notice of updated Terms constitutes acceptance.

13. Entire Agreement

These Terms, together with any applicable Project Agreement, constitute the entire agreement between Aeonza and the Client with respect to the subject matter herein, and supersede all prior agreements or understandings, written or oral.

14. Contact

For questions about these Terms, please contact: team@aeonza.com